Support
Need a hand? A coach answers.
Quick answers
How do I replay a play?
Open the Library, tap the play, then tap Replay to watch it drawn back exactly as you drew it, or Run it to watch the players and ball move along your lines.
The ball didn't move on a pass.
Draw the pass line starting on the player who has the ball and ending on the player who should receive it. The ball follows the line when you hit Run it.
How do I change the court?
Tap the court name in the top bar to switch between High School, College, NBA, and FIBA. Court choice is a Coach feature after your free plays.
Where are my plays saved?
On your device. They're not uploaded anywhere. If you get a new iPad, restore from an iCloud or computer backup to bring them along.
How do I cancel my subscription?
Settings › your name › Subscriptions › Timeout Board. Apple handles billing, so cancelling there is the only place it works.
I want to restore a purchase on a new device.
Open the Coach screen in the app and tap Restore purchases. Make sure you're signed in to the same Apple ID.
Report a bug or request a feature
Email us with what you expected, what happened, and your device model. Screenshots help. Coaches built this app, and coaches shape what comes next.